Terms of Service
Last updated 26 October 2026. These terms are between CEO Restoration & Construction Pty Ltd (ABN 60 695 306 999, ACN 695 306 999) — “we”, “us” — and the business that subscribes to AProjx — “you”. Creating an account means you accept them.
1. What AProjx is
AProjx is job-management software for field-service and restoration businesses: jobs, site visits, photos, reports, quotes, invoices and scheduling, with optional AI assistance for drafting reports and analysing photos.
We provide the software. We do not do your work, check your work, or take responsibility for it. Documents produced in AProjx — reports, quotes, invoices — are yours, issued by you, under your name.
2. Who can subscribe
AProjx is offered to businesses outside the European Union and the United Kingdom. We are not currently set up to meet the obligations that apply to processing personal data of people in those regions, and we would rather say so than take your money and fall short. The countries we serve are listed when you create an account.
If your business is established in the EU or UK, please don’t subscribe — contact us instead, and we will tell you when that changes.
3. Your account
- You must give accurate details and keep your sign-in credentials secure. You are responsible for everything done under your account.
- You are responsible for the people you invite, including field staff using the mobile app.
- You must be authorised to enter this agreement on behalf of your business.
4. Plans, pricing and payment
Beta. AProjx is currently in beta and is free to use. You will not be charged anything during the beta. When the beta ends, we will give you at least 30 days’ notice by email before any charges begin, and nothing will be charged unless you choose to subscribe.
Founding price. The first 20 companies to create an account are offered a Founding seat (your seat number is shown in Settings → Billing). After the beta, a Founding account is A$49 per month and includes 5 office seats, unlimited field technicians, unlimited jobs, and 200 AI actions per month. That price, and what it includes, is locked for as long as you keep your subscription: we will not raise it or reduce what it includes on an existing Founding account, even if our list prices change.
How a Founding seat works.
- Your seat is reserved when you sign up and confirmed when you start a paid subscription. We will email you when paid subscriptions open. A seat that isn’t confirmed within 30 days of billing opening is released to the next company, and your account moves to the Standard plan. You can’t lose your seat before you’ve had the chance to pay.
- One Founding account per business. An Australian business needs a valid ABN to confirm its seat, and two Founding accounts can’t share one. Separate branches or locations of the same business share one account.
- If you cancel, or your subscription stays unpaid for 30 days, the Founding seat ends. If you come back later, you subscribe at the list price then.
- A Founding seat belongs to the account, not to a person. It can only move to a new owner as part of a sale of the whole business.
- Extras are charged at the same prices as every plan, as listed at the time: extra office seats, AI top-up packs, and any separately priced add-on modules we launch later. These are not part of the locked price. Every feature that is part of the Founding plan stays included.
Plans after the beta. From company 21 onwards, and for all new accounts after the beta, the plans are Standard (A$99 per month: 5 office seats, 300 AI actions) and Business (A$199 per month: 15 office seats, 1000 AI actions). Every plan includes unlimited field technicians, jobs, photos and storage. Extra office seats are A$15 per seat per month. Paying yearly costs 10 months for 12. A Founding account may move to a larger plan at that plan’s price at any time.
Once the beta ends, new accounts get a free trial of one month. No payment details are required to start, and we will not charge you without you choosing to subscribe.
All prices are in Australian dollars and exclude GST. We are not currently registered for GST, so none is charged today. If that changes, GST will be added on top of your plan price and we will tell you before it first appears on an invoice.
Subscriptions renew each month (or year, if you pay yearly) until cancelled. You can cancel at any time and keep access until the end of the period you have paid for. Fees already paid are not refunded on a mid-period cancellation, except where consumer law requires otherwise (see section 12).
We may change list prices for new accounts at any time. For an existing account on a Standard or Business plan, a price change needs at least 30 days’ notice by email and takes effect from your next renewal; you can cancel before then if you do not accept it. Founding prices do not change (see above).
5. AI actions and the monthly allowance
An AI action is one use of an AI feature — generating a report, analysing a photo, asking the AI search, or similar. The allowance is per company, not per user, and depends on your plan: Founding 200, Standard 300, Business 1000 per month.
- Unused AI actions do not carry over. The allowance resets at the start of each billing period; anything unused expires.
- When you reach the allowance, AI features stop until the allowance resets. Everything else in AProjx keeps working normally — no job, photo or report is locked.
- You can continue using AI before the reset by purchasing a top-up pack. Purchased actions do not expire — unlike the included allowance, they stay on your account until you use them, and are only drawn on once the month’s included actions are gone.
6. AI output is a draft
AI features produce drafts for you to review. They can be wrong, incomplete, or misread a photo.
Reports generated in AProjx are frequently sent to insurers, adjusters and property owners. You are responsible for reviewing anything AI produces before you send it or rely on it. We are not liable for the content of a document you issue, whether or not AI helped write it.
7. Your data is yours
Jobs, clients, photos, reports, quotes and invoices you put into AProjx remain your property. We store and process them to provide the service to you, and for no other purpose.
We do not sell your data. We do not use your customers’ data to train AI models. Where we learn from usage to improve AProjx, we use aggregated, anonymised information only — never identifiable customer records.
How we handle personal information is set out in our Privacy Policy, which forms part of these terms.
8. Confidentiality
We treat everything in your account as confidential information belonging to you. That includes your jobs, clients, photos, reports, pricing, rates and anything else you or your team put into AProjx.
We will not:
- disclose your information to anyone outside CEO Restoration & Construction Pty Ltd, except as set out below;
- sell, rent or licence it to anyone;
- use it to train AI models;
- use it to compete with you, or share it with another customer;
- use it for advertising, or build a profile of you for anyone else.
The only circumstances in which your information leaves our systems are:
- Where you direct it. Sending a quote, sharing a report link, inviting a client to the portal, or connecting with another business — all of which you control.
- Service providers who run AProjx, listed in our Privacy Policy. They are bound to confidentiality and may only use the data to provide their service to us.
- Supporting you — a small number of our people can access an account to fix a fault or answer a question, and only for that purpose.
- Where the law compels us. If we are legally required to disclose your information, we will tell you before we do, unless we are prohibited from doing so.
This obligation continues after you stop using AProjx. You owe us the same duty in respect of any non-public information about AProjx you learn through using it.
9. Your responsibilities to your own clients and staff
This one matters, because AProjx captures information about people who are not our customers — your clients and your staff. You, not us, hold the relationship with them, and you are responsible for:
- Photographs of property and its contents — having the right to take and store them.
- Signatures captured on site from your clients.
- Location data from your staff. AProjx can record GPS coordinates when a technician clocks in or out, starts or finishes a visit, or takes a photo. Telling your staff about this and meeting any workplace-surveillance notice requirements that apply in your state is your obligation, not ours.
- Client portal access you grant, and what you choose to make visible there.
- Your own privacy obligations to these people under the Privacy Act 1988 (Cth) or equivalent law where you operate.
10. Acceptable use
You must not:
- use AProjx for anything unlawful, or to store unlawful content;
- upload material you do not have the right to upload;
- resell, sublicense or white-label the service without our written agreement;
- attempt to access another business’s data, or probe, scan or overload the service;
- scrape or bulk-extract data other than your own;
- share seats among more people than your plan allows.
We may suspend an account that breaches this section, and will tell you why.
11. Availability, support and changes
We work to keep AProjx available and reliable, but we do not offer a guaranteed uptime level on this plan. The service may be unavailable during maintenance, or because of failures at providers we depend on.
We may add, change or remove features. Where a change materially reduces functionality you rely on, we will give reasonable notice by email. Support is by email at ceorc.works@gmail.com, during Australian business hours, on a best-efforts basis.
12. Consumer law
AProjx is sold internationally, and consumer protection law differs by country. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under the law that applies to you — including the Australian Consumer Law for customers in Australia.
Where our liability can lawfully be limited, it is limited (at our option) to re-supplying the service or paying the cost of having it re-supplied. If a provision of these terms is unenforceable where you are, that provision applies in the narrowest form that is enforceable, and the rest of the terms continue unaffected.
13. Liability
Subject to section 12, and to the extent permitted by law:
- our total liability to you for all claims in any 12-month period is limited to the fees you paid us in that period;
- we are not liable for indirect or consequential loss, lost profits, lost business, or loss of data beyond our obligation to maintain reasonable backups;
- we are not liable for decisions you or anyone else make based on documents produced in AProjx, including AI-assisted reports.
You indemnify us against claims brought by your clients, your staff, or third parties arising from your use of AProjx, your content, or your failure to meet the responsibilities in section 9.
14. Ending the agreement
You can cancel at any time from your account or by emailing us. We may terminate for non-payment, or for a serious or repeated breach of these terms, after giving you notice and a reasonable chance to fix it where the breach can be fixed.
After cancellation you have 45 days to export your data. After that period we delete it, and it cannot be recovered. If you need an export and cannot get one yourself, email us within that window and we will help.
15. Changes to these terms
We may update these terms. For material changes we will give at least 30 days’ notice by email or in the app. Continuing to use AProjx after a change takes effect means you accept the updated terms; if you do not, you may cancel.
16. Governing law
These terms are governed by the laws of New South Wales, Australia, and the courts of that jurisdiction have non-exclusive jurisdiction over any dispute. Before starting proceedings, both of us agree to genuinely try to resolve the issue by talking first.
17. Contact
CEO Restoration & Construction Pty Ltd
ABN 60 695 306 999 · ACN 695 306 999
1/2 Parkwood Rd, Holsworthy NSW 2173, Australia
ceorc.works@gmail.com